Terms for using this website and purchasing HaichangXing products.
Last updated: 23 August 2026HaichangXing Technology leads product design, manufacturing, and global supply from Shenzhen, China. HAI CHANG XING PLT, SSM registration 202204003470 (LLP0033769-LGN), operates Malaysia sales and customer-support activities for HaichangXing products and services from its registered address at 29B-03-05, Maritime Suite, Persiaran Karpal Singh 2, Georgetown, Pulau Pinang 11600, Malaysia. The entity identified on your invoice, payment page, or order confirmation is the seller for that transaction.
You may use this website for lawful product research, ordering, and support. You must not misuse the site, attempt unauthorised access, interfere with security controls, submit false information, or use the site to violate telecommunications, export, sanctions, or other applicable laws.
Product images and specifications are provided in good faith but may change as designs improve. Mobile-network compatibility depends on local frequency bands, carrier policies, SIM provisioning, signal conditions, and network configuration. Please confirm your country and operator before ordering. Unless expressly stated, a device purchase does not include a mobile-data plan.
An order is accepted only when confirmed by us. Prices, shipping charges, taxes, and currency are shown during checkout or quotation. Payments may be processed by an independent payment provider under its own terms. We may reject or cancel an order before shipment if stock, pricing, compliance, payment, or delivery information cannot be verified; any captured payment will be handled according to the applicable payment and refund process.
Delivery is governed by our Shipping Policy. Returns and refunds are governed by our Returns & Refunds Policy. Product warranty applies only as stated on the product page, quotation, invoice, or written warranty terms and does not cover misuse, unauthorised modification, liquid damage, or incompatible network configuration unless required by law.
Our handling of personal information is described in the Privacy Policy. WhatsApp use is described in the WhatsApp Messaging Policy. You are responsible for ensuring the contact details you provide are accurate.
Nothing in these terms excludes rights that cannot lawfully be excluded. To the extent permitted by law, neither operating entity is responsible for indirect or consequential loss arising from network outages, carrier restrictions, misuse, unauthorised modifications, or third-party services outside its reasonable control.
Questions about these terms may be sent to zhaihai@haichangxing.com.